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ServiceNow Course

ServiceNow Developer and Admin Training in Hyderabad

Our ServiceNow Training in Hyderabad is a comprehensive program designed to equip you with the skills and knowledge required to become a proficient ServiceNow developer and administrator. Whether you are an experienced IT professional or a beginner looking to enter the world of ServiceNow, this course will provide you with the necessary foundation and expertise to succeed.

Course Name ServiceNow Course
Course Duration 40 Days
Next Batch Start Date 14th Dec Thursday Morning 10 to 11am
Trainer Mr.Karthik Sir (Real Time 10+ IT Exp)
Mode of Training Class-Room & Online
Location KPHB – Hyderabad
Contact Call/Whatsapp 83411 61162

ServiceNow Course Highlights

Introduction to ServiceNow: Understand the fundamentals of the ServiceNow platform, its architecture, and its key components.

ServiceNow Administration: Learn how to configure and customize ServiceNow to meet specific business requirements. Explore topics such as user management, access control, incident management, problem management, change management, and service catalog configuration.

ServiceNow Scripting: Master ServiceNow scripting languages, including JavaScript and Glide API. Learn how to write client-side and server-side scripts to enhance the functionality and automation of ServiceNow applications.

ServiceNow Development: Gain hands-on experience in developing applications and modules within the ServiceNow platform. Explore topics such as application creation, data model customization, workflow development, and integration with external systems.

ServiceNow Advanced Topics: Dive deeper into advanced ServiceNow concepts such as reporting and analytics, service portal development, Orchestration, and Performance Analytics.

ServiceNow Best Practices: Understand industry best practices and guidelines for ServiceNow development and administration. Learn how to optimize performance, ensure data integrity, and implement efficient workflows.

Real-world Projects: Work on industry-relevant projects that simulate real-world scenarios. Apply your knowledge and skills to solve complex problems and gain hands-on experience.

Certification Preparation: Prepare for the ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) exams. Get guidance on exam strategies and access to practice tests.

Placement Assistance: Our training program includes placement assistance to help you kickstart your career as a ServiceNow developer or administrator. Get support with resume building, interview preparation, and job placement guidance.

Flexible Learning Options: Choose between classroom training or online training based on your preferences and schedule.

Servicenow Syllabus

a. Introduction to ServiceNow instance and process. b. SNC Navigations. c. SNC Applications and Modules. d. Forms, Lists and Tables.
a. Users b. Groups c. Roles d. Tagging Roles to Users and Group [Vice versa]
a. Personalizing Forms b. Creating New Sections in Forms. c. Personalizing Lists and List Controls. d. Introduction to Different Types of Fields.
a. Introduction, Schema Map, Creating Tables, Adding Fields etc., b. Auditing Tables and Fields. c. Recovering Deleted Data.
a. Creating and Modifying Applications and Modules and other related Activities. b. Limiting Access of Applications and Modules to Specific Set of Roles. c. Creating Views and View Rules
a. Incident Management. b. Problem Management. c. Change Management and its workflows. d. Service Level Management.
a. UI Policies (Basic and Advanced) b. Client Script (onLoad, onChange, onSubmit and onCellEdit) c. Glide User and Glide Form API
a. Creating Catalog Items, Record Producers, Order Guides and Content Items b. Variables and Variable Sets c. Cascade variables d. Workflow with scripting and without scripting e. Creating Custom Catalog, Categories etc.,
a. Triggering Notifications through events, workflows etc., b. Debugging email notifications c. Email Scripts d. Notification preferences and email properties e. Send to Event Creator Usage.
a. SLA Definitions and Triggering Conditions. b. SLA Schedules. c. Retroactive Start Usage in SLA. d. SLA Workflow and Notifications on Breach
a. Dictionary Override b. Process Flows c. Number Maintenance d. Priority lookup rules e. Reference Qualifiers f. Data Policies
a. Creating Quick Reports from Lists. b. Creating Reports, Gauges, Homepages and Dashboards. c. Various Types of Reports and Usage. d. Scheduling a report.
a. Introduction to Update Sets. b. Creating an Update Set. c. Using an Update Set. d. Creating Update Source. e. Retrieving Update Sets. f. Moving Changes between Instances. g. Merging and batching an Update Set with Other. h. Advantages and Best Practices.
a. Data Load through Excel. b. Transform Mapping (Manual and Auto Mapping). c. Scheduled Imports. d. Data Sources e. Transform map script
a. Business rules (Before, After, Async and Display) b. Script Includes (Class Less, Extends a Class and Create a Class) c. Access Control Rules (ACL) d. Scheduled Jabs e. Glide Record, Glide System and Glide Aggregate API f. UI Actions (Client Side, Server Side and Both Client and Server Side) g. Background Scripts

Frequently Asked Questions (FAQs) – ServiceNow Training

1. What is ServiceNow?

ServiceNow is a powerful cloud-based platform that provides a suite of applications for IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). It enables organizations to automate and streamline various business processes.

2. Why should I choose ServiceNow training?

ServiceNow is widely used across industries for its robust IT service management capabilities. Training in ServiceNow can open up career opportunities in areas such as administration, development, and implementation, allowing you to become a valuable asset in the rapidly evolving field of IT.

3. What courses does your ServiceNow training program offer?

Our ServiceNow training program covers a comprehensive range of courses, including:

  • Introduction to ServiceNow
  • ServiceNow Administration
  • ServiceNow Development
  • IT Service Management (ITSM) processes

4. Are the instructors experienced in ServiceNow?

Yes, our instructors are industry professionals with extensive experience in ServiceNow implementation and development. They bring real-world insights to the classroom, ensuring a practical and valuable learning experience.

5. Is hands-on experience included in the training?

Absolutely! Our training includes hands-on projects and practical exercises to reinforce your learning. This approach allows you to apply the knowledge gained in real-world scenarios, boosting your confidence and competence.

6. How can ServiceNow training benefit my career?

ServiceNow skills are in high demand as organizations seek to optimize their IT processes. Training in ServiceNow can enhance your career prospects, making you a sought-after professional in IT service management roles.

7. Do you provide certification preparation?

Yes, we offer dedicated modules to prepare you for ServiceNow certifications. Our instructors guide you through the exam objectives, share tips, and provide insights to help you succeed in your certification exams.

8. How can I enroll in the ServiceNow training program?

Enrolling is easy! Simply Whatsapp or visit our Register Form to get started on your ServiceNow training journey. Our team is here to assist you with the process.

9. What is the duration of the ServiceNow training courses?

Course durations may vary based on faculty, but we offer flexible schedules to accommodate different learning preferences. Check with our team for specific details on each training program.

10. Can I get support after completing the training?

Yes, we provide post-training support to our students. Whether you have questions about the course material or need guidance in applying your skills, our support team is here to assist you.

Have a question that’s not answered here? Contact +91-83411 61162 for more information!